Do you want to join the team?

Client Support Specialist / Virtual Assistant

Key Responsibilities:

• Administrative Support: Manage and organize schedules, coordinate meetings, handle correspondence, and maintain digital files.

• Client Communication: Act as a primary point of contact for clients, responding to emails, phone calls, and messages promptly and professionally.

• Project Management: Assist with planning, organizing, and tracking project tasks and deadlines to ensure timely completion.

• Data Entry: Input and maintain accurate data in various systems and databases, ensuring data integrity and confidentiality.

• Social Media Management: Support the creation and scheduling of social media content, monitor engagement, and assist with social media strategies.

• Content Creation: Design engaging visual content using Canva for social media, marketing materials, presentations, and other client needs.

• Video Editing: Edit and produce high-quality video content for promotional purposes, social media, and internal use, utilizing video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, or similar).

• Research: Conduct research on various topics as requested, providing well-organized and actionable insights.

• Customer Support: Provide high-quality support to clients and customers, addressing inquiries, resolving issues, and ensuring a positive experience.

  Qualifications:

  • Proven experience as a Virtual Assistant or in a similar administrative role is a plus but we are very much open for newbies who are highly trainable

  • Proficiency in Canva for graphic design and visual content creation is a plus

  • Strong video editing skills with experience in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, etc.) is a plus

  • Excellent written and verbal communication skills in English.

  • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.

  • Ability to work independently with minimal supervision and adapt to changing priorities.

  • Secret word is "Proactive"

  • Must be proficient in Microsoft Office (Word, Excel, PowerPoint) and Google Suites (Sheets, Docs, Slides, Drive, Calendar)

  • High level of discretion and confidentiality.

  • We look for an individual who's willing to grow with us for the long term.

• If you wish to proceed with the application and assessment, kindly prepare 90 minutes to finish the next step.